Ice Cream Category Leverages VR Innovation for Sales Growth

ReadySet virtual reality Walmart ice cream aisle with female shopper in VR headset holding up and looking at a 3D model of Blue Bunny Cookies & Cream treat

Learn about new virtual reality retail planning and research solutions aimed to assist ice cream industry growth amid recent sales decline.

The ice cream industry has faced a noticeable decline in unit sales since the pandemic, as reported by Kroger’s retail data science company 84.51˚. Their ice cream industry analysis showcased inflation driving a modest 1% increase in ice cream sales revenue for the 52 weeks ending June 8. With bulk purchases, such as six-quart-sized ice cream containers, surging by 35% over the last year.

This data suggests the latest pivot in consumer preferences as fewer people indulge in treats at home and if so, lean towards bulk purchasing. Although some frozen dessert industry products are holding a promising sales outlook, most are looking to improve their performance. In order to achieve these goals, innovation focused ice cream manufacturers are turning to emerging technologies like Virtual Reality (VR) to accelerate their market research process.

While traditional market analysis provides insights into current ice cream industry trends and growth rates, it often lags behind the rapidly evolving consumer landscape. Understanding whether consumers prefer something with health benefits or indulging in regular ice cream as a treat has become more complex. This is where VR solutions come into play, offering a cutting-edge approach to the ice cream innovation process. Providing a market research and retail planning method that can keep pace with these changes.

ReadySet virtual reality Walmart ice cream aisle with female shopper in VR headset browsing frozen dessert products during a research study

Virtual Reality as a Catalyst for Future of Ice Cream Industry Growth

Virtual reality retail planning and shopper research are revolutionizing how manufacturers understand and respond to ice cream market trends. By leveraging VR, companies can gain detailed insights into regional consumption patterns, the performance of different flavors, and the preferences of health-conscious consumers—all in a cost-effective and time-efficient manner.

3D Ice Cream Assortment Planning

Advanced 3D models of frozen treats allow ice cream brands like Ben & Jerry’s and Häagen-Dazs to ideate and test new freezer aisle planograms in a virtual space. This enables them to experiment with various assortment organizations and product placements quickly, without the constraints of physical testing. VR research allows for limitless variants to be tested, helping companies optimize their ice cream product offerings and shelf layouts to better meet consumer demand.

Ice cream aisle planogram using 3D models in virtual reality Walmart grocery store cooler in ReadySet VR

Immersive Virtual Shopper Research

Virtual research can be conducted in two primary ways: through interactive navigation on a computer or via immersive, life-size shopping experiences. These methods provide deep insights through data collection and analytics, including eye-tracking technology, which can help predict the performance of both traditional dairy products and dairy-free alternatives.

These digital experiences offer a comprehensive view of consumer preferences. Whether you're testing the consumption of ice cream, the appeal of different flavored ice creams, or comparing vegan ice cream to traditional ice cream options, this technology provides valuable insights across the entire frozen dessert market. Additionally, the global ice cream market can be assessed through online studies, making it easier for brands to understand and respond to regional variations in consumer behavior.

ReadySet virtual reality Walmart ice cream aisle with female shopper in VR headset during research study holding up and looking at a 3D model of Ben & Jerry's Half Baked

Conclusion

As the ice cream industry navigates a changing market, VR offers a powerful tool for staying ahead of trends. By embracing virtual research methods, manufacturers can not only address current sales declines but also uncover new opportunities for growth in an increasingly competitive landscape.

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